TALK TO US
We'd love to hear from you
Where We're Located
All of our sap is tapped and processed just a few miles away from small town usa, White Lake, Wisconsin.
We accept: Visa, MasterCard, American Express, JCB, Discover, and Diners Club credit cards. You can also pay via paypal.
If you order offline via email, we will accept credit cards.
We ship items by the amount we can fit in a box. Our box sizes vary from S (envelope) to 3L (three large boxes). When you're charged for shipping the shipping cost is predetermined for you by the number and size of the products that you've ordered. We may contact you if shipping to your area would cause a product to change consistency; i.e., our fudge. In some cases, due to environment, shipping may not be available.
Orders will be shipped within 1-3 business days from the date of your purchase. Shipping will take approximately 1-3 business days.
NOTE: "Pick Up" shipping is only applicable to customers who can come pick up their order directly. Lumber Jake does not do deliveries. If you have any questions concerning this method please contact us.
Lumber Jake uses secure SSL checkouts. What does that mean? Well, SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. SSL is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.
We offer two payment options: online via credit card and paypal, as well as, offline via email with credit cards.
Lumber Jake does not accept any returns on consumable products.
We will issue refunds for consumable products only if product is contaminated and inconsumable from shipping. *Customer will need to show proof from shipping company that the package was delivered with damage.
To Order Online: Click on "add to cart", go to your cart, and click "check out". Then go through the ordering process as it prompts you.
To Order via email: Fill out the contact form above with the required information and in the message include your product requests/order. We will respond within two business days.
& Payment Options
How do I
place an order?